Learn Smart Investing - Gredyne Investment Education Platform

Information We Collect

At Gredyne, we collect information to provide you with personalized investing education and improve our services. We're transparent about what we gather and why.

Personal Information You Provide

Contact details when you register for our learning programs
Financial experience level and investment goals during onboarding
Communication preferences and feedback you share with us
Payment information when enrolling in premium courses
Questions and support requests through our help system

Information We Automatically Collect

When you use our platform, we gather technical information to enhance your learning experience:

Device information and browser type
Learning progress and course completion data
Time spent on educational materials
IP address and general location information

Important: We never collect actual investment account details or real trading information. Our focus is purely educational.

How We Use Your Information

Your information helps us deliver relevant investing education tailored to your learning needs. Here's exactly how we use it:

Purpose	Information Used	Legal Basis
Personalizing course recommendations	Experience level, learning preferences	Legitimate interest
Sending course updates and materials	Email address, communication preferences	Consent
Processing payments and enrollment	Payment details, contact information	Contract fulfillment
Improving educational content	Learning progress, feedback	Legitimate interest
Customer support	Contact details, support history	Contract fulfillment

Educational Communications

We send helpful content about investing basics, market insights for beginners, and updates about new courses. You can adjust these preferences or unsubscribe anytime through your account settings.

Information Sharing and Disclosure

We don't sell your personal information. Period. We only share data in specific, limited circumstances that support our educational mission.

Service Providers We Work With

Payment processors for secure transaction handling
Email service providers for course notifications
Cloud hosting services for platform operations
Analytics providers for improving user experience

All these partners are bound by strict data protection agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose information when required by Canadian law, court orders, or to protect the rights and safety of our users and platform.

Your Control: We'll notify you of any significant changes to how we share information, and you can always opt out of non-essential data sharing.

Data Security Measures

Protecting your information is a top priority. We use multiple layers of security to keep your data safe from unauthorized access.

Technical Safeguards

SSL encryption for all data transmission
Regular security audits and vulnerability testing
Secure data centers with 24/7 monitoring
Multi-factor authentication for staff access
Regular backup systems with encryption

Access Controls

Only authorized team members can access your personal information, and only when necessary for providing support or improving our services. We maintain detailed logs of all data access.

Data Breach Response: In the unlikely event of a security incident, we'll notify affected users within 72 hours and take immediate steps to secure the affected systems.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. Here's how to exercise them:

Access and Portability

Request a copy of all personal information we hold about you. We'll provide it in a commonly used format within 30 days.

Correction and Updates

Update your profile information directly through your account settings, or contact us to correct any inaccuracies in your data.

Deletion Rights

Request deletion of your personal information. We'll process this within 30 days, though some information may be retained for legal compliance.

How to Exercise Your Rights: Email us at [email protected] with your request. We'll verify your identity and process most requests within 30 days at no charge.

Complaint Process

If you're unhappy with how we've handled your privacy concerns, you can file a complaint with the Office of the Privacy Commissioner of Canada.

Cookies and Tracking Technologies

We use cookies to remember your preferences and improve your learning experience. You have full control over these settings.

Cookie Type	Purpose	Duration
Essential Cookies	Platform functionality and security	Session
Preference Cookies	Remember your settings and choices	1 year
Analytics Cookies	Understand how users engage with content	2 years
Marketing Cookies	Personalized course recommendations	1 year

Managing Cookie Preferences

You can adjust your cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit platform functionality.

Data Retention Periods

We keep your information only as long as necessary to provide our educational services and meet legal requirements.

Retention Schedule

Active account information: Kept while account is active plus 3 years
Course progress data: 7 years for certification purposes
Payment records: 7 years as required by Canadian law
Support communications: 3 years after issue resolution
Marketing communications: Until you unsubscribe

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard methods.

International Data Transfers

Your data is primarily stored in Canada, but some of our service providers may process information in other countries with adequate privacy protections.

Transfer Safeguards

When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

You can request information about specific international transfers by contacting our privacy team.

Privacy Policy